DataYard Team | DataYard

How do I configure my iPhone to work with Connect mail?

Configuring your smartphone to receive your DataYard email uses the same settings as you would use to configure any other mail client. The setup varies slightly by device release date, but will always need the same set of information to work correctly.

iPhone Configuration

From your home screen choose settings

From the settings screen select mail, contacts and calendars

Then Add Mail Account

The account type will be “Other”

The settings needed for a POP account:

Incoming mail server: pop3.donet.com

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Outgoing server port number: 587 (default is 25)

Incoming server port number: 110

Use SSL: off/unchecked

Email address: this is the full email address that you wish people to see

User: the username provided to you by Donet

Pass: only you have this information, Donet does not keep passwords for security reasons.

Mail Settings for using IMAP accounts:

Incoming mail server: IMAP.donet.com (or pop3.donet.com) they both point to the same server.

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Outgoing server port number: 587 (default is 25)

Incoming server port number: 143

Use SSL: off/unchecked

Email address: this is the full email address that you wish people to see

User: the username provided to you by DataYard

Pass: only you have this information, DataYard does not keep passwords for security reasons.

How can I configure Outlook to work with Connect Exchange

Adding a Connect Exchange e-mail account to your Outlook mail client is very simple. All you will need is the username and password provide to you by DataYard staff and these easy to follow steps.

Select the File tab

outlook10Setup1

Then choose Info

And select Add Account at the top

outlook10Setup2

Choose E-mail account and enter the username and password provided to you by DataYard

Then selest Next and you will get a popup to allow the server settings for the account

autodiscover allow

Check the Checkbox

Select Allow

You will get another popup to confirm the password to access the server.

Re-enter password and Check the Check box for Remember my credentials

password_autodiscover

Click OK and you should see a screen confirming the successful creation of the account

connect exchange outlook

Discontinuing Control Panel Access

DataYard systems team will be discontinuing access to two hosting control panels as of 1/31/14.

Everything that has a beginning has an end… and we are sorry to inform you that we will no longer be offering two hosting control panels in https://controlpanel.donet.com:8443/ and https://controlpanel2.donet.com:8443/.

You may be asking yourself “Why this? Why now? How will we survive? Where are my car keys?”

We are doing this to address security concerns and to reduce costs of our legacy shared hosting platforms.

We can’t help with the car keys, but we can help with any of your needs for sites and mailboxes hosted on these platforms.

Please don’t hesitate to call us at 937-226-6896 or emailing [email protected]. We will make sure that what you need done gets done.

What attachments are blocked by DataYard’s Email filtering?

A complete list of attachment types that are not allowed through DataYard’s email services.

You should never accept or download any type of file from an unknown source. To help stop the recent increase in malicious files being received via DataYard email accounts, we have implemented new policies regarding the sending and receiving of certain executable files.

If someone attempts to send an email with one of these attachment types, they will receive a non-deliverable message letting them know that we do not accept these types of attachments for security reasons. The message will not be delivered to you.

The list of files that will NOT be accepted are as follows:

.ade – MS Access Compiled Database and Code
.adp – MS Access Data
.bat – Batch
.chm – Microsoft Help Document
.cmd – Microsoft Batch
.com – MS-DOS Executable
.cpl – Windows Control Panel Configuration
.exe – Win32 Executable
.hta – HTML Executable
.ins – Windows Internet Settings
.isp – IIS Settings
.jse – Javascript Encoded Script
.lib – Static Library
.mde – MS Access Compiled Database and Code
.msc – MMC Console Snap-in Control
.msi – Windows Installer Package
.msp – Windows Installer Patch
.mst – Windows Installer Transform
.reg – Windows Registery Key
.pif – Program Information
.ps1 – Powershell Script
.psm1 – Powershell Module
.psd1 – Powershell Hash Table
.scr – Windows Screensaver
.sct – Foxpro Compiled Query
.shb – Windows Document Shortcut
.sys – Windows System
.vb – VBScript
.vbe – VBScript Encoded Script
.vbs – VBScript Script
.vxd – Windows Virtual Device Driver
.wsc – Windows Script Component
.wsf – Windows Script
.wsh – Windows Script Host
.ws – Windows Script File
.msh – Microsoft Shell
.lnk – Windows Shortcut File
.inf – Information or Setup File

As always, if you ever have any questions or concerns please contact our support department Monday-Friday 8am-5pm.

How can I connect to my DataYard VPN tunnel?

If you have services provided to you by DataYard that allow you connect via VPN, this walk through will take you through the setup of your VPN client.

We recommend Shewsoft VPN Access Manager, which can be downloaded from their website: https://www.shrew.net/download/vpn.

Once you have downloaded the client, you will first need to import the .pcf or .vpn file provided to you.

You will do this by going to File, Import and then browse your computer for the file.

Once you have the file imported, you should see it in your main screen.

Now just click the file and choose ‘connect’

You should now be prompted for your username and password, this was provided to you by DataYard Staff.

What are the Mail Settings for my POP/IMAP Account?

The settings needed for a POP account are as follows:

Email address: this is your full e-mail address

Username: the username provided to you by DataYard

Password: your e-mail password

Incoming mail server: pop3.donet.com

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Incoming server port number: 995

Use the following type of encrypted connection: SSL

Outgoing server port number: 587

Use the following type of encrypted connection: TLS

Mail Settings for using IMAP accounts are as follows:

Email address: this is your full e-mail address

Username: the username provided to you by DataYard

Password: your e-mail password

Incoming mail server: IMAP.donet.com (or pop3.donet.com) they both point to the same server.

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Incoming server port number: 993

Use the following type of encrypted connection: SSL

Outgoing server port number: 587 (default is 25)

Use the following type of encrypted connection: TLS

How do I save copies of my e-mail on the DataYard server?

If you would like to access your POP3 e-mail account from multiple locations, or you would simply like to have a copy saved on the server for back-up purposes, you can configure your e-mail program to save a copy of your e-mail on the server. Below, you will find the steps necessary to save copies of your e-mail on the mail server in many popular e-mail programs.

Microsoft Outlook 2010, 2013

Click on ‘File’.
Open the ‘Account Settings’.
In the window that opens, double-click your e-mail account.
In the “change account” window, select ‘More Settings’ at the bottom right.
Select the ‘Advanced’ tab at the top right of the “Internet E-mail Settings” window.
Under the “Delivery” section, select “Leave a copy of messages on server.”
Select the “Remove from server after _ days” option and set the number of days. DataYard recommends using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK.”

Microsoft Outlook 2007

Open the “Tools” menu and select “Account Settings.”
Select your e-mail account, and then click “Change.”
In the “Internet Email Settings” window, click on “More Settings.”
Click the “Advanced” tab.
Under the “Delivery” section, select “Leave a copy of messages on the server.”
Select the “Remove from server after _ days” option and set the number of days. DataYard recommends using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK” followed by “Next” and “Finish.”

Microsoft Outlook 2002, 2003

Open the “Tools” menu, and select “Email Accounts” or “Account Settings.”
Select “View or change existing e-mail accounts.” Click “Next.”
Select your e-mail account, and then click “Change.”
In the “Internet Email Settings” window, click on “More Settings.”
Click the “Advanced” tab.
Under the “Delivery” section, select “Leave a copy of messages on the server.”
Select the “Remove from server after _ days” option and set the number of days. DataYard recommends using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK” followed by “Next” and “Finish.”

Microsoft Outlook 1998, 2000

Open the “Tools” menu and select “Accounts.”
Select the “Mail” tab.
Select your e-mail account and then click “Properties.”
In the new window, select the “Advanced” tab.
Under the “Delivery” section, select “Leave a copy of messages on the server.”
Select the “Remove from server after _ days” option, and set the number of days. I’d recommend using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK” and then “Close.”

Mozilla Thunderbird

On the left side, select “Server Settings.”
Enable “Leave a copy of messages on the server.”
Select the “Leave messages on server” option as well as “For at most _ days” option. I’d recommend using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK.”

Mac Mail

Open the “Mail” menu and select “Preferences.”
Select “Accounts” and then select your e-mail account.
Click on the “Advanced” tab.
Enable the “Remove copy from server after retrieving a message” option and set the number of days to keep the messages in the field below. I’d recommend using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the storage limit.
Close the Accounts window.

Windows Live Mail

Open the “Tools” menu and select “Accounts”
Select your e-mail account and then click “Properties”
In the “Properties” window, click the “Advanced” tab
Under the “Delivery” section, select “Leave a copy of messages on server”
Select the “Remove from server after _ days” option and set the number of days. I’d recommend using 15 days (or less if you receive a lot of e-mail) to prevent your e-mail account from reaching the server storage limit.
Click “OK”

How can I access my Connect Exchange Mailbox from the web?

If you are away from your desk or need to use the web for any reason to check your Connect Exchange mailbox provided by DataYard you can use the following link: https://connect.datayardworks.com/owa

When at the log in page, simply enter your full email address and password and this will take you to your mailbox.

How do I configure my phone to work with Connect Exchange?

iPhone Configuration

From your home screen choose settings

From the settings screen select mail, contacts and calendars

Next, choose the option Add Account

For the account type, you will choose Exchange

Enter your full e-mail address and your password supplied by DataYard

Enter server connect.datayardworks.com (no domain is needed leave this blank)

iphone

Select Next

Select Save

Got to your mail app and download your email.

Android Configuration

From your mail app choose settings

Next, choose the option Add Account

Screenshot_20170203-141228

Screenshot_20170203-141246

Enter your full e-mail address and your password supplied by DataYard

Screenshot_20170203-141338

For the account type, you will choose Exchange

Screenshot_20170203-141409

You may get the following certificate error.

Select Cancel

Screenshot_20170203-163549

Make sure your Domain\username is the same as your email address (some apps change it)

Enter server connect.datayardworks.com

Select Sign In

Screenshot_20170203-142028

Select OK

Screenshot_20170203-142142

Review these setting and make adjustments based upon your personal preference.

Select Sign In

Screenshot_20170203-142201

Feel free to update this to whatever you would like that helps you identify this account. Again this is a personal preference.

Select Done

Screenshot_20170203-142251

If you have any questions please contact DataYard Support.

How do I configure my iPad to work with Connect mail?

Configuring your iPad to receive your DataYard email uses the same settings as you would use to configure any other mail client. The setup varies slightly by device release date, but will always need the same set of information to work correctly.

The settings needed for a POP account:

Incoming mail server: pop3.donet.com

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Outgoing server port number: 587 (default is 25)

Incoming server port number: 110

Use SSL: off/unchecked

Email address: this is the full email address that you wish people to see

User: the username provided to you by Donet

Password: only you have this information, DataYard does not keep passwords for security reasons.

Mail Settings for using IMAP accounts:

Incoming mail server: IMAP.donet.com (or pop3.donet.com) they both point to the same server.

Outgoing mail server: smtp.donet.com

Outgoing server authentication: enabled/password or use same settings as incoming mail server

Outgoing server port number: 587 (default is 25)

Incoming server port number: 143

Use SSL: off/unchecked

Email address: this is the full email address that you wish people to see

User: the username provided to you by DataYard

Password: only you have this information, DataYard does not keep passwords for security reasons.

iPad Configuration

From your home screen choose settings

From the settings screen select mail, contacts and calendars

For the account type, you will choose Other

Next, choose the option Add Account

At the top be sure to select the option for either POP or IMAP depending on your preference

And fill in the following information:

Name: Your name as you wishes others to see it

Email: Your full Email address

Password: The password you were provided

Description: How you will identify this account from others in your phone, using ‘DataYard’ will do.

Choose Next:

POP

Host Name: pop3.donet.com

User Name: username

Password: Your e-mail password

IMAP

Host Name: imap.donet.com

User Name: username

Password: Your e-mail password

Scroll down again and enter the Outgoing Mail Server Information and use the same information as above:

Host Name: smtp.donet.com

User Name: username

Password: Your password

Once everything is entered, tap Next in the top right hand corner; your settings will be verified and the account setup complete.

NOTE:

If you have trouble sending or receiving you may need to check your advanced settings, this can be found by going to settings>mail, contacts, calendars> choose the newly created account

Scroll down and choose advanced

Verify that the following settings are chosen

Use SSL: OFF

Authentication Type: Password

Delete From Server: Never