Common Errors: No Relaying Allowed for iPhones 4, 4S and 5

How to resolve the error ‘No relaying allowed’ on your iPhone 4, 4S, or 5

DataYard servers require SMTP authentication to allow messages through our server. This setting must be used when attempting to send messages using smtp.donet.com.

Associated error message:

  • “No relaying allowed by mail server”
  • “Server does not allow relaying”

To resolve this issue, follow these steps:

  • From the home screen, Select
  • Select Mail->Contacts and Calendars.

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  • Select your DataYard account.
  • Scroll down until you see SMTP under the Outgoing Mail Server heading – Select for more options.

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  • Select smtp.donet.com which should be under the Primary Server heading
    • If this is set to something other than smtp.donet.com, then you are not sending through DataYard mail servers and this fix will not resolve your issue.
    • You can change this by selecting smtp.donet.com under other SMTP servers and after selecting ‘ON’ set as default by choosing the option ‘default’ in the server settings.

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  • Within the options for the primary server, you want to make sure your username and password are entered.

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  • Then hit Done and try sending a message again.

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