Infrastructure Migrations 1/31/2017

DataYard’s technical operations team will be migrating infrastructure servers on the evening of 1/31 commencing at 6:00 PM and ending at approximately 7:00 PM.  Services affected:

https://billing.datayard.us
https://conductor.datayard.us

Each of these services will experience ~ 10 minutes of downtime during this timeframe.  If you have any questions or concerns, please let us know by contacting support@datayard.us or by calling 937-226-6896 and pressing option 2 for technical support.

How do I configure my Android phone to work with Connect mail?

Follow the guide below to set up POP/IMAP email on an Android device.

Step 1: Go to “Apps“.
Step 2: Go to “Email”.
Step 3: Click on the Menu” button.
Step 4: Go to “Settings“.
Step 5: Click on “+ Add An Account“. (You may have to select Add New Account again depending on you phone app)
Step 6: Enter your full email address and password for the email account.

android setup

Step 7: After hitting “Manual Setup” you will select the desired protocol.

android account type

Step 8: Enter in our mail server information. For POP/IMAP server enter pop3.donet.com or imap.donet.com and for username enter your username given to you by DataYard. Example “carri.test”. If the password field is not filled in, re-enter it again.  Select Port 995 for inbound POP. Select Port 993 for inbound IMAP port. 

android incoming_pop                                                          android incoming_imap

Step 9: Enter in our mail server information. For the host SMTP server enter smtp.donet.com and for username enter your username supplied by DataYard.  If the password field is not filled in, re-enter it again. Select Port 587 for outbound server.

android outgoing

 

Step 10: Select “Next”.  Proceed to the following steps on screen.  These setting are your personal preferences.

 

January Maintenance Window – 1/14/2017

Just a friendly reminder, we’re performing monthly maintenance on our server infrastructure this Saturday, 1/14/2016.   We’ll be starting maintenance at 3 AM and should be completed by 10 AM.

Maintenance will include performing updates to our managed server infrastructure, working on internal projects, and performing out of band tasks that require reboots/shutdowns/service interruptions.

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or support@datayard.us. Remember to follow us on Twitter (@datayardtechops & @datayard)!