Monthly Technical Operations Maintenance Window – January 16, 2016

The DataYard Technical Operations team will begin the January Maintenance Window at 5:00AM EDT, Saturday, January 16, 2016 with an anticipated completion time of 11:00AM EDT on Saturday January 16, 2016.

During this month’s maintenance window, DataYard System Administrators will be installing security patches on all managed and shared servers. Service interruptions are expected to be brief, if they occur at all.

If you have any questions regarding this maintenance please contact our technical support team at 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard) for the latest service and maintenance status updates as well as other happenings at DataYard.

Client Spotlight – Mikesell’s Project Overview

DataYard is proud to announce our latest partnership with the Mikesell’s Snack Food Company – the oldest potato chip company in the United States! Since 1910, Mikesell’s has been manufacturing and shipping delicious treats from right here in Dayton to the surrounding tri-state. DataYard and Mikesell’s were introduced via mutual partners and Technology First relationships, and we began discussing a full-scale technology redesign and refresh in May of this year.

Mikesell’s had an interesting predicament, albeit not out of the ordinary – recent restructuring of the internal technical team had brought with it a change in long-term vision and strategy. Mikesell’s new CIO, Steve Hangen, wanted to shift the focus of the internal technical resources away from supporting local servers and towards supporting internal processes. However that didn’t remove the reality that there were multiple (and fairly critical) line of business applications running internally on antiquated hardware. Pair that with an Internet bandwidth bottleneck and an outdated DR strategy, and the risk to business continuity was enough to make anyone sweat.

After months of planning and fine-tuning, DataYard and Mikesell’s finalized our strategy and partnership at the end of August. In a few separate installments, I’ll be describing the individual goals of the overall redesign – the how, what, and why.

  • Network topology redesign – DataYard completely re-imagined the WAN design, and has deployed a new network to centralize ownership and management of network services. We had to get creative in a few spots, and a description of these challenges will be an interesting read!
  • Active Directory Upgrade and Virtualization – Once the WAN was centralized, we needed to upgrade and migrate internal Active Directory (AD) services up into the DataYard cloud. One less administrative headache for Mikesell’s internal personnel! We’ll discuss the process, benefits, and challenges here in a later post.
  • Exchange Upgrade and Virtualization – After the AD project was completed we’ve now set our sights on the upgrade from Exchange 2010 to Exchange 2016. This upgrade is happening simultaneously with the migration up to the DataYard cloud. The Exchange project will lighten the load on Mikesell’s staff, and the coming description of the objectives and execution should give valuable insight to anyone facing a similar challenge.
  • JDE Deployment – Mikesell’s is moving away from legacy line of business applications on an internal mainframe and towards the JD Edwards ERP solution in the DataYard cloud. This project will undoubtedly have its obstacles, but the resulting streamlining of operations will provide significant benefit and increased efficiency at Mikesell’s for years to come.
  • University of Dayton Project – DataYard is assisting seniors from UD and providing the needed infrastructure for the students’ MIS Capstone project. The development of this new application will result in the increased day-to-day effectiveness of Mikesell’s internal staff, as well as provide invaluable experience to future IT professionals.

I’m looking forward to sharing the details of these projects as DataYard knocks them out, one by one – starting with a description of the network topology redesign and deployment, coming soon.

Mikesell’s is a historic brand with deep roots in Dayton, and we are very excited to begin a long and successful partnership – stay tuned!

Linux Exploit Liability? Backspace 28 times to get in…Really?

Linux Exploit Liability? Backspace 28 times to get in…Really?

Recent headlines on a new Linux exploit have been spectacular:

  • How to hack any Linux machine just using backspace
  • Exploit Logs You Into Linux Systems After Hitting Backspace 28 Times
  • Log into most any Linux system by hitting backspace 28 times

The vulnerability lies within the Grub2 bootloader, a password management system used by some Linux systems upon startup. Unpatched, the exploit would cause the system to reboot or bring up a Grub rescue shell granting the user a full set of admin privileges — within the rescue function only.

What is the real danger? Ryan Chewning, DataYard Linux Systems Administrator, sees these as largely sensational pieces. “The exploit requires physical access to the Linux system, first and foremost,” he says. “Additionally, it is my experience that the feature being attacked is not widely used in the first place.”

Our bottom line? If you’re hosting in DataYard’s managed Linux environments, you need not worry. Physical access is controlled and systems are constantly updated with all necessary security patches.

As always, if you have any questions or concerns, please let us know!

DataYard Talks Linux Exploit Backspace 28

 

Merry Christmas and Happy New Year!

Merry Christmas and Happy New Year!

Wishing you the gifts of the season — Peace, Joy, Hope

As we stop to celebrate the holidays, one of our real joys is the opportunity to thank you and wish you the very best in the year to come.

Warmest thoughts and best wishes for a wonderful holiday season and a very happy new year to come!

To honor the holidays, DataYard’s offices will be closed for normal business on December 24 and 25 for the Christmas holiday and on January 1 for New Year’s Day.

For non-urgent needs during this time, submit requests by web, email, or phone using the following:

Requests will be reviewed and handled as we return to regular business hours on December 28 and January 4, respectively.

Remember to follow us on Twitter, updated in real time as things happen!

  •  @DataYard – News, fun, tips and tidbits, etc.
  •  @DataYardTechOps – Behind the scenes on maintenance, outage info, etc.

Wishing you many happy celebrations,

David Mezera
President

*Note: Additional charges may apply. 24 x 7 service included in some plans.

 

Monthly Maintenance Window – December 12, 2015

The DataYard Technical Operations team will begin the December Maintenance Window at 5:00AM EDT, Saturday December 12, 2015 with an anticipated completion time of 11:00AM EDT on Saturday December 12, 2015.

During this month’s maintenance window, DataYard System Administrators will be installing security patches on all managed and shared servers. DataYard Network Administrators will be performing updates to some Host Firewalls. Service interruptions are expected to be brief, if they occur at all.

If you have any questions regarding this maintenance please contact our technical support team at 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard) for the latest service and maintenance status updates as well as other happenings at DataYard.

We give thanks this Thanksgiving

Happy Thanksgiving from DataYard!

Our friends and customers make our jobs bright every day.

In this time of gratitude, we want to stop for a moment to give thanks for you. We appreciate the confidence you place in us each day. Counting you among our friends and customers is something for which we are especially grateful.

On behalf of all of us at DataYard, I wish you a very happy Thanksgiving.

To honor the holiday, DataYard’s offices will be closed for normal business on November 26 and 27.

For non-urgent needs during this time, submit requests by web, email, or phone using the following:

Requests will be reviewed and handled as we return on Monday, November 30.

 

Remember to follow us on Twitter, updated in real time as things happen!

  •  @DataYard – News, fun, tips and tidbits, etc.
  •  @DataYardTechOps – Behind the scenes on maintenance, outage info, etc.

With many thanks,

David Mezera
President

Holiday servings of spam

“My Inbox has exploded!”

It’s November. Fall is in the air, and so is seasonal marketing. If you think your email Inbox is suddenly a lot busier, it most certainly is not your imagination.

The holiday selling season kicks off just after Halloween and won’t really peak until it’s too late for express delivery to get that package under the tree in time for Christmas. As a general frame of reference, January email volume typically falls over 30% off of December’s campaigns.

That’s great if you’re seeking great sales, free shipping, and early peeks at Black Friday and Cyber Monday goodies.

The festive season, however, comes with side effects. High in that list is the corresponding increase in unwanted email making it into the inbox – Spam.

Spam also rises as the holidays approach. Why? This is truly the million dollar question – actually millions of dollars in potential sales for the spammers’ goods and services. Taking advantage of the surge in email of all kinds, the folks sending unwanted email find it easier to fly under the radar and hit inboxes when traffic across the board is a lot higher. In a nutshell, it’s easier for spam to hide when there’s more email flowing overall. It becomes a smaller percentage of total volume, making it less visible to detection algorithms.

The impact hits both personal email accounts used for eCommerce along with business accounts. If your address has been out and about long enough, you’ll be on a list somewhere both in a business and consumer capacity. A quick online search for “B2B and B2C email lists” returns hundreds of thousands of results.

The numbers back this up. Symantec’s October Intelligence Report is telling: Spam has reached a six month high of 53.5%. Join this with their corollary finding that Crypto-ransomware was up once again during October, setting its own high for 2015.

That’s right. Hiding in all the spam vying for a piece of holiday spending are the nasty buggies–malware intent on doing damage.

What to do? Keep your basic email rules in mind, even when offers sound great!

  • Don’t open email from senders you do not know, and remain skeptical if an email from someone you do know looks odd or uncharacteristic of their messages. Do not click on links or attachments if you are at all uncertain without confirming the source!
  • Don’t click unsubscribe links if you haven’t requested email in the first place. That just confirms a valid address exists.
  • If you’re seeing repeat spam, report it as spam to your ISP. As an ISP ourselves, we work with our customers to adjust spam settings and filters to the best of our ability to keep it contained.
  • Keep your anti-virus and anti-malware detection software current, along with keeping current backups of your data just in case something makes it through! If you are hit by the type of ransomware mentioned above, encrypting and locking all of the data files it can reach, you’ll have to wipe the infected machine(s) and start again from a clean backup.

As always, if you have questions about email or want to talk to us about system security and backups, that’s why we’re here! Give us a call at 937.226.6896 or submit a request online!

 

Monthly Maintenance Window – November 14, 2015

The DataYard Technical Operations team will begin the November Maintenance Window at 5:00AM EDT, Saturday November 14, 2015 with an anticipated completion time of 11:00AM EDT on Saturday November 14, 2015.

During this month’s maintenance window, DataYard System Administrators will be installing security patches on all managed and shared servers. DataYard Network Administrators will be performing updates to some Host Firewalls. Service interruptions are expected to be brief, if they occur at all.

If you have any questions regarding this maintenance please contact our technical support team at 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard) for the latest service and maintenance status updates as well as other happenings at DataYard.

Monthly Technical Operations Window – October 17, 2015

The DataYard Technical Operations team will begin the October Maintenance Window at 5:00AM EDT, Saturday October 17, 2015 with an anticipated completion time of 11:00AM EDT on Saturday October 17, 2015.

During this month’s maintenance window, DataYard System Administrators will be installing security patches on all managed and shared servers. Service interruptions are expected to be brief, if they occur at all.

DataYard Network Administrators will be performing interruptive maintenance on core network equipment for our Ethernet Express service.There will be a 10 minute outage for all Ethernet Express customers between 6:00AM and 7:00AM while this maintenance is performed.  This maintenance was previously scheduled for last month’s maintenance window but was unable to be completed at that time.

If you have any questions regarding this maintenance please contact our technical support team at 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard) for the latest service and maintenance status updates as well as other happenings at DataYard.

Monthly Technical Operations Maintenance Window – September 12, 2015

The DataYard Technical Operations team will begin the September Maintenance Window at 4:00AM EDT, Saturday September 12, 2015 with an anticipated completion time of 11:00AM EDT on Saturday September 15, 2015.

During this month’s maintenance window, DataYard System Administrators will be installing security patches on all managed and shared servers. Service interruptions are expected to be brief, if they occur at all.

DataYard Network Administrators will be performing interruptive maintenance on core network equipment for our Ethernet Express service. There will be a 30 minute outage for all Ethernet Express customers between 6:00AM and 7:00AM while this maintenance is performed. Additionally, Time Warner Cable, one of our last mile carriers for our Metro Ethernet service will also be performing interruptive maintenance on their equipment between 5:00AM and 9:00AM. This outage will last for 30 minutes or less.

If you have any questions regarding this maintenance please contact our technical support team at 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard) for the latest service and maintenance status updates as well as other happenings at DataYard.