September Maintenance week 2019

Throughout the week of September 9th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

August Maintenance week 2019

Throughout the week of August 12th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

July Maintenance week 2019

Throughout the week of July 8th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

June Maintenance week 2019

Throughout the week of June 10th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

May Maintenance week 2019

Throughout the week of May 13th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

April Maintenance week 2019

Throughout the week of April 8th 2019, we will be performing maintenance on DataYard’s infrastructure and customer servers. This will include performing updates to all managed server infrastructure, including tasks that require reboots/shutdowns/service interruptions.  Maintenance will begin at 2:00AM EST and will be completed by 8:00AM EST throughout various days this week. Making IT Better!

Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

DataYard Tools | How To Use Alias Editor

DataYard has recently released a new Alias Editor tool with a fresh new face that gives our users a better experience.  Our email alias tool allows you to set up emails with your domain that forward to another email address. An alias email can be set up to send to either an email at the same domain or a completely different email at a different domain.

For example, if someone owned the domain, yourdomainname.com they could set up an alias email of [email protected] to send to a personal email [email protected] or [email protected].

Here is a quick click through on how to use the Alias Editor.

 

How to Login or Sign Up

Open your browser and go to: tools.datayard.us

Login with your Username and Password.

Don’t have a username/password? Click the Sign-Up button.

DataYard Alias Editor Login Screen

Understanding the Dashboard

Once logged in you will see the Alias Editor Dashboard with the domains you own listed on the left and the aliases currently in place listed on the right. On the right side of the screen, you will see columns for ‘Alias’ and ‘Destination’, which are pretty self-explanatory in that the Alias column is a list of the ‘Aliases’ in use and the ‘Destinations’ are where they are being sent.

If you have more than one domain click on the domain you would like to manage add, edit, or remove your custom aliases from on the right and then you will see the following options on the screen:

 

 

Create New Alias – this will allow you to create a new alias for your domain

Create New Catch-All – this will forward all emails that are sent to the domain that don’t already have predefined alias definitions.

Edit – this will give you the ability to edit the alias name and the recipient addresses for that alias.

Duplicate – this will allow you to duplicate the alias and all the recipients for that alias.

On/Off Switch – this will turn on or turn off the alias so that it continues to work or discontinue working but keeping the record.

Delete – this will delete the alias record altogether.

Understanding the Editing Alias Screen

Once creating or editing an alias you will see the option to create, edit or delete the alias where you can make the changes you desire.

 

If you have further questions please check out our How-To Tutorial video available below or reach out to our support team.

 

New and improved Connect Mail

We’d like to thank you DONet & DataYard mail users alike. We’ve spent the last several months bringing you a whole new revamped Connect Mail experience. These upgrades will not require any of our customers to make any changes to their mail clients.

One of the biggest changes you will notice right away is that we’ve changed our webmail platform. We’ve integrated many of our previously separated services into one single pane of glass. Within the new webmail, you will now be able to set forwarders, auto responders, and even create filters to filter your mail. We feel this new experience will be much more user intuitive and stream lined.

When you login to the new webmail, you should see all of your mail, folders and settings. This includes all of your signatures, identities, contacts and contact groups.

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The new settings will have some similar features you should be accustomed to using, but you will also notice some new links. On the left hand side you will notice a mobile sync tab which can be used to now synchronize your webmail/mail calendar to your phone, along with all of your contacts.

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You will also notice these three tabs next to your folder structure. These are the new locations for you to forward your mail, setup auto responders, and filter incoming messages. No longer will you need to use your my.donet.com to make these changes.

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Let us know if you have any questions, concerns, or just want to chat: 1.800.982.4539 or [email protected]. Remember to follow us on Twitter (@datayardtechops & @datayard)!

Enabling Your Spam Quarantine

By default, the DataYard Mail filter tags some messages and blocks others but has the capability to create a quarantine inbox where you can view and release messages deemed spam by the filter.  This isn’t enabled by default.  If you haven’t logged in to the Mail filter before, please read our article on creating a login and updating your settings, here.

Enabling the Quarantine

Enabling and configuring Quarantine will send some messages to your Quarantine Inbox on the Spam filter rather than tagging them or blocking them outright.  In order to enable Quarantine, go to the Spam Settings page.  Then un-check the Disable checkbox next to the Quarantine field.  Finally, adjust the Block and Quarantine sliders so that the Quarantine value is less than the Block value and click Save.

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You can also adjust how often Quarantine summaries are sent to you and where they are sent. Navigate to the Quarantine Settings page under the Preferences tab.  You can select Daily, Weekly or Never for your Quarantine email intervals.  You can also enter the email address that you would like the notifications to go to if you would like to send them somewhere else than your account.  Make sure to click Save if you make any changes.

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Once you’ve set up your score levels, you can manage your quarantine from the Quarantine Inbox.  Click the Quarantine Inbox tab and then the Quarantine Inbox option.  There you will find all messages that have been quarantined by the filter.  You have options to Deliver, Whitelist or Delete those messages, either individually or in bulk.

Bulk Email options

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Individual Email options

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Finally, you can click on any message to view the message and its associated details and release the message from there as well.

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That’s all there is to it.  If you have any problems, you can contact us any time at [email protected] or 937-226-6896 for assistance.

How to update your DataYard Mail Filter Settings

DataYard’s new and updated mail filter features improvements to both spam and virus filtering performance and the user interface.  This article explains how to create an account on DataYard’s Mail filter, update your password, add and remove entries from your whitelist and blocklist and adjust your spam filtering levels from the defaults.

Creating an account

Access the Mail filter login page at https://filter.datayard.us.  Enter your email address in the username field and click  “Create New Password”

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It will tell you that an account has been created and will have sent an email to you with your password.

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Now you can log in to the portal with your email address and password.

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Here is what you’ll see when you log in.  The page will default to the Quarantine Inbox that is disabled by default (you can enable it by following the instructions here).

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Changing Your password

Upon logging in, click on Preferences

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Then click Password

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Enter your old password and desired password as directed, then click Save Password.

 

Updating your whitelist/blocklist

Click Preferences, then Whitelist/Blocklist

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You will be presented with the following page.  To add an address to either list, click into the entry box in either list, then enter the address and click Add.  To remove an entry, click the trash can next to the entry you wish to remove.

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To remove an entry, click the trash can next to the entry you wish to remove.

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You can edit the list as a whole by clicking Bulk Edit on the list you wish to edit.

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Never edit the first line and put each entry on its own line, as shown below. Click Save once finished.

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Customizing your filter settings

Click on Preferences, then Spam Settings

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In order to change your settings from your Domain defaults, select No for Use Domain Defaults under the Spam Scoring section, then click Save.

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You’ll now be able to adjust the scoring levels for blocking, quarantine (see Enabling Your Spam Quarantine if you’d like to utilize the quarantine feature) and Tagging.  Adjust the sliders to your desired levels and click Save.  Higher numbers are less sensitive and lower numbers are more sensitive. For example, if you change the Block slider from the default level of 5 to 8, you will receive more messages.

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Getting Help

The new mail filter includes comprehensive help, if you need an explanation for a setting or section, simply click the “Help” link at the top right of every section header.

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You can also contact us any time at [email protected] or 937-226-6896 for assistance.