How can I manage my DataYard spam filter?
Steps to managing your Spam Filter settings for you DataYard email account.
Browse to http://my.donet.com and choose the option ‘Email Filtering tools’ which is located on the right side of the screen under the ‘Configure your Email’ heading.
You will need log in information for this tool. If you were not already provided this information by the DataYard support team, you can register your email address from the log in page.
If you already have log in information enter it here. If not, you can register your email address now by clicking the link below the log in box.
From one log in screen, you can manage multiple email accounts, this is specifically important for those who manage the spam filter for an entire domain.
Once logged in you will see a drop down menu listing the accounts you have control of managing the spam filter for. If you see ‘%@yourdomain.com’ this means you have the ability to manage for the entire domain.
Select your address or the domain from this list.
General Settings options:
This will modify the existing password you have for the spam filter tool, this does NOT change your email password.
- Low: this is going to be the lowest setting possible; it will block the least amount of spam and allow things like solicitations to come through
- Medium: This is the recommended setting; It will block junk mail but allow things like newsletters or other monthly subscribed emails to come through
- High: This is the highest setting; this will block most spam but can also block messages you wanted to receive. Though if choosing this setting you can add things that do end up unintentionally blocked to your safe list (which we will discuss further later)
Collect Spam mail:
From here, you can decide where your spam should go.
Yes, collect my spam mail. We recommend leaving this setting checked. If you uncheck this box, messages that are considered spam will never reach you. This can cause problems if things you want are unintentionally marked as spam and never reach you.
Where should your spam be delivered?
- A “spam” folder within your inbox: this will deliver spam messages to the spam folder within your webmail portal.
- Directly to my inbox: This will deliver messages tagged as spam to your inbox
- An Email address: You can choose to have all spam routed to on email address. This option gives you the ability to keep your spam all in one place but not have to deal with it every day.
- Tag as spam in message subject: This will tag any messages marked as spam with a chosen phrase to identify the messages to you if they are routed to your inbox.
Be sure to hit ‘update’ at the bottom of each screen after making any changes.
This setting will allow you to block emails that contain inappropriate, adult related content in them. To enable, check the box that says ‘yes, attempt to block adult content.’
This filter allows you to choose to block messages from specific countries known for sending spam.
If choosing ‘allow Email from all EXCEPT a select list of countries’ all countries that you checkmark WILL be BLOCKED.
The following example shows all messages from Korea and China being blocked.
This filter allows you to specify email that you always want to receive no matter what the content is.
- Email and Domain safe list:
To add to this list simply enter the email address you wish to be safe or if you want to add an entire domain you can use the wildcard character. For example, if you add ‘firstname.lastname@example.org,’ this will allow all emails from Mary to come through. However, if you add ‘*@domain.com’ this will allow any user at @domain.com to send you emails.
- Subject safe list:
This allows you to add certain subjects to your safe list. For example, if you receive invoices from many different companies and want to make sure they aren’t tagged as spam you may want to enter something like ‘invoice.’
The * character is used as a wildcard in the safe and block lists, for example *@donet.com indicates that every user @donet.com is included in this list.
This is setup the same as your safe list, except the added addresses or subjects will ALWAYS be sent to your spam folder.
This report gives you the option to get spam statistics for your email inbox. Just choose the time frame you would like statistics for and hit ‘update’
This report shows spam statistics for a user over a 7 day period.
- 100% of messages that went to the inbox were NOT spam.
- There were 0 Spam messages and 26 non-spam messages.