How can I create sub-folders in Webmail?
How can I create sub-folders in Webmail? How to create a new folder within your DataYard webmail. You may wish to keep your saved messages organized by creating folders within the webmail interface if you are using this daily to check your mail or even as a place to keep and organize backups of your […]
Common Errors: No Relaying Allowed for iPhones 4, 4S and 5
Common Errors: No Relaying Allowed for iPhones 4, 4S and 5 How to resolve the error ‘No relaying allowed’ on your iPhone 4, 4S, or 5 DataYard servers require SMTP authentication to allow messages through our server. This setting must be used when attempting to send messages using smtp.donet.com. Associated error message: “No relaying allowed […]
Common errors: No Relaying Allowed in Mac Mail
Common errors: No Relaying Allowed in Mac Mail How to resolve the error ‘The recipient [email address] was rejected by the server because it does not allow relaying.’ DataYard servers require SMTP authentication to allow messages through our server. This setting must be used when attempting Associated error message: A copy has been placed in […]
Common errors: No Relaying Allowed in Outlook 2007
Common errors: No Relaying Allowed in Outlook 2007 How to resolve the error ‘No Relaying Allowed’ in Outlook 2007 DataYard servers require SMTP authentication to allow messages through our server. This setting must be used when attempting to send messages using smtp.donet.com. Associated error message: The message could not be sent because one of the […]
How can I configure Outlook 2007 to work with Connect Mail?
How can I configure Outlook 2007 to work with Connect Mail? From the main screen select Tools Then, select Account Settings from the drop down list. Then select New. Once you have entered your information into the first screen you will then select More Settings. From the More Settings screen you will need to locate […]
Common Outlook errors: Unable to Connect to your mail server
Common Outlook errors: Unable to Connect to your mail server How to resolve the error ‘Outlook is unable to connect to your incoming (POP3) email server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)’ Associated error message: Outlook is unable to connect to your incoming (POP3) email […]
How can I configure Mac Mail 10.8 to work with Connect Mail?
How can I configure Mac Mail 10.8 to work with Connect Mail? Configure your Mac Mail account to download your DataYard email. First, you will need to decide if you wish to set this account up as a POP account or an IMAP account. If you are unsure, you can see the differences here and […]
How can I manage my DataYard spam filter?
How can I manage my DataYard spam filter? Steps to managing your Spam Filter settings for you DataYard email account. Browse to http://my.donet.com and choose the option ‘Email Filtering tools’ which is located on the right side of the screen under the ‘Configure your Email’ heading. You will need log in information for this tool. […]
What steps should I take if I choose to switch from POP to IMAP?
What steps should I take if I choose to switch from POP to IMAP? The steps needed to switch your account from POP3 to IMAP. When switching your account from POP to IMAP, you want to make sure that you don’t lose any important information during the transition. This blog will show you the easiest […]
Connect Email Retention Policy
Connect Email Retention Policy If you use your DONet e-mail account, you need to be aware of our e-mail archival policy. Effective March 18, 2002: DONet will begin enforcing an automatic deletion of old e-mail messages stored on our network. Many of these messages have never been read, or are so old that they are […]